FAQ

As many customers have some similar questions, the team has included these questions and answers below. To provide easy access and a clearer understanding.
If you have other questions Can notify or contact us at Email: admin@chaowaa.com or call us at 085-519-4000

How to rent a laptop, iPad, computer?

Customer pays for all services.

** In the case of a student or a normal person, there must be a guarantor for the rental of the device.
** In the event that there is no guarantor signed, an additional device insurance must be paid 5,000 baht

Documents used for machine rental

  • Copy of ID card (For individual customers)
  • Proof of identity such as employee card, student card (for individual customers)
  • Company certificate (For corporate customers)
  • A copy of the register, VAT (value added tax to 20.)  (for corporate customers)

Send proof of payment together with documents confirming your identity at

  • If there is a problem with the device, the customer can call the team to assess the initial symptoms. If able to edit the work page, the team will notify you in steps
  • In the event of having to provide support at the site, it will take 2-3 hours or the next morning without more than 24 hours.
  • In the event that the machine has a problem or is broken, both Hardwares (hardware) and Software (software), the company will have a backup machine for customers to use within 48 hours after notified during business hours

How do I rent a copier and printer?

  •  Contract for 1 year, free installation service, free labor and spare parts throughout the lease term.
  • Customers do not have to buy ink. Calculated by meter according to actual usage ** Only in Bangkok and surrounding areas
Proof of rental

  • Company certificate
  • A copy of the register, VAT (value added tax to 20.)
  • Installation map / name - phone number, contact person at the venue
  • You can send documents to Email: admin@chaowaa.com To continue

Delivery

  • The team delivers the machine after receiving the required documents.
 Proof of payment
  • 5% withholding documents in case the customer makes a deduction (Can be sent later)
  • After sending the documents The team will contact to arrange the installation date again in 1-2 working days.

  1. If the machine has a problem, customers call to inform the team will have an initial assessment. If able to edit the work page, the team will notify you in steps.
  2. In case of having to provide support at the site, it will take 3-4 hours or the morning of the other day without over 24 hours
  3. In the event of a malfunction, unable to fix, the company is willing to change the device within 48 hours.
  4. In case of running out of ink, a warning or customer has used a spare ink You can call to notify the team. After that, the team will make an appointment for a delivery date.

Powered by MakeWebEasy.com
This website uses cookies for best user experience, to find out more you can go to our Privacy Policy  and  Cookies Policy